Fire, Water & Mold Restoration in Spokane and Coeur d’Alene
Answered any hour by a person, not a call center. And because we are licensed contractors too, the crew that dries your building is the one that rebuilds it.
IICRC. Certified & Trained
100% Free. No Obligation Quote
24/7. Emergency Restoration
Licensed & insured
What we restore
Emergency damage restoration services for residential and commercial property, dispatched 24/7 from Spokane Valley and Coeur d’Alene.
From total loss to finished home
The same room after the fire, and after we finished. Drag to compare.
Fire and smoke damage restoration
A house fire leaves three problems behind, and only one of them is the fire. Smoke pushes into wall cavities, ducting and contents well past the burn area, and the water used to put it out goes to work on the structure within hours. Both keep causing damage long after the trucks leave.
We board up and tarp the same day, then find the source before anything is cleaned. Containment comes first, so soot is not carried into the rooms that survived. Then soot removal, smoke damage repair and structural drying, in that order, because cleaning a room that is still wet only means cleaning it twice. Our IICRC certified technicians handle residential and commercial fire damage restoration services with 24/7 emergency services, and keep you informed at every stage.
We save what can be saved. Contents and fire restoration come before replacement, because most of what looks ruined is not.
One crew, cleanup to finished home. We are licensed general contractors, so there is no second contract when the rebuild starts.
An insurance scope that gets approved. Itemized fire damage documentation your adjuster can sign off without a second visit.
Water damage restoration and structural drying
Water does not stay where you can see it. It wicks up drywall, runs along joists and settles in cavities two rooms from the leak, which is why a floor that feels dry underfoot can still be holding enough moisture to start mold growth inside 24 to 48 hours.
So we find it before we tear anything out. Moisture meters and thermal imaging map how far it traveled, then water removal, water mitigation and structural drying are set to those readings and logged daily until the building is genuinely dry. Burst pipe, appliance failure, sewage backup or storm flooding, our IICRC certified technicians handle residential and commercial water damage restoration services, with 24/7 emergency services across Spokane and Post Falls.
We dry to a reading, not a schedule. Daily moisture logs mean drying stops when the numbers say so, not when the calendar does.
Category matters. Clean water, gray water and a sewage backup each need a different protocol, and treating them the same is how buildings get re-contaminated.
One crew through the rebuild. We are licensed general contractors, so the drywall, flooring and paint go back without a second contract.
Mold inspection, containment and remediation
Mold is a symptom, not the disease. It needs moisture, something to feed on, and time, and the only one you can take away is the water. Water damage is the main cause of mold growth in a home or business, which is why remediation that does not find the leak is remediation you pay for twice.
So we inspect and test first, to see how far the mold spores have already traveled. Then the area is sealed and put under negative air before anything is disturbed, because scrubbing a wall without containment is exactly what pushes spores into rooms that were clean. Affected porous material comes out rather than getting bleached, since bleach does not reach mold living inside drywall or framing. Our IICRC certified technicians handle professional mold remediation services and mold removal for residential and commercial property, and we fix the moisture source before we rebuild.
We find the water first. Mold that grows back was never remediated, it was painted over.
Containment before cleanup. Sealed work areas and negative air, so mold spores are not redistributed through the rest of the building.
Tested before and after. Clearance testing gives you documentation for an insurance claim, and for the next buyer who asks.
Why people call us instead of a franchise
Look at who else comes up when you search restoration companies in Spokane WA and you will mostly find franchise offices reporting to a national brand. We are not one of them. Restoration Done is a locally owned restoration company, independent since 2010, the technicians on your job are on our staff rather than subcontracted out per call, and the person who writes your scope is the person who answers when you call about it three weeks later.
The bigger difference is what happens once the cleanup is finished. Most restoration companies mitigate the damage and then hand you back to a general contractor to rebuild, which means a second contract, a second schedule, and a gap in the middle where nobody owns the job. We are licensed general contractors in Washington and Idaho, so the crew that extracts the water and removes the soot is the crew that puts the drywall, flooring and cabinets back. IICRC certified in water damage restoration and mold remediation, residential and commercial, and your property is returned to pre loss condition.
Someone answers at 3am. A real person on the phone, not an answering service taking a message for Monday.
Professional cleaning services, not just demolition. Carpet cleaning, upholstery cleaning and air duct cleaning, so smoke odor and contamination leave with the damage instead of after it.
We write the insurance claim properly. An itemized, documented scope your adjuster can approve without sending someone back out.
Working with your insurer
Most restoration work is an insurance claim, and the paperwork decides what gets paid. We document the damage the way insurance agents expect: itemized scope, photographs and moisture readings, written so your adjuster can approve it without a second visit.
We deal with the insurer directly where you want us to, so you are not relaying messages between a contractor and a claims handler while your property sits damaged.
What happens after you call
Four steps from your first call to a building back in use.
- 01
Give us a call
Reach a real person, day or night. We take emergency calls around the clock.
- 02
We assess the situation
A certified technician inspects the damage on site and identifies the source.
- 03
You receive an estimate
A clear, itemized scope and price, written so your insurer can work from it.
- 04
Paperwork signed, work starts
Once you approve, we begin immediately. No waiting on a crew to free up.
Two shops, not one dispatch desk
Water keeps moving while you wait for someone to show up. We keep crews and equipment at two shops, Spokane Valley and Coeur d’Alene, so whichever side of the state line you are on, we are already on it.
It also means the person who picks up at 2am is the person sending the truck. There is no national call center routing you to whoever happens to be on a list, and no franchise fee priced into the job.
Request a free estimate
Day or night, we're here for you.
Helping Home Owners. Since 2010
24/7. Emergency response
IICRC. Certified technicians
What our clients have to say
Good group of guys working here. Support your local business! Quick, responsive, and top-quality work. Will definitely use them again for a home renovation project.
If you are looking for a restoration company that offers mold remediation, storm damage repair, fire and water damage restoration services then I highly recommend Restoration Done. They are a certified restoration company in Spokane, WA. They are quick, knowledgeable and put the customer first. You will not regret choosing them to restore your home.
Restoration Done responded very quickly to our call and answered all of our questions and concerns. Their technicians are highly trained and experienced. They dispatched the crew in a timely manner and from start to finish the company was very professional.
Restoration Done is a great company. Mike is very knowledgeable, dependable and easy to work with. He worked with us to understand insurance and get the best possible outcome. I highly recommend this company.
What people ask us first
How fast can you get here?
Call and we will tell you where you are in line and when a crew can be on site. We answer any hour, and our crews and equipment sit in Spokane Valley and Coeur d’Alene rather than being dispatched from out of the area. After a big storm every restoration company in the region is triaging at once, so we would rather give you a real time than a number that sounds good on the phone.
Will my insurance cover it?
Usually, when the cause was sudden and accidental: a burst pipe, an appliance failure, a fire, wind opening the roof. What tends not to be covered is a slow leak you knew about, and flooding from an outside source, which needs separate flood cover.
We photograph and film everything before we move it, log moisture daily, and write the scope in Xactimate. That documentation is what decides whether the claim is approved the first time or sent back twice.
Do I have to use the contractor my insurance company recommends?
No. Your insurer can recommend one. Which company you hire is your decision, and Washington’s Office of the Insurance Commissioner says so plainly.
What is this going to cost?
It scales with how much material soaked up water and how long it sat, not with the size of your house. A supply line caught the same morning is a dry-out. The same line over a long weekend is a reconstruction project. You get a written itemized estimate before anything starts, and the estimate itself is free.
Do we have to move out?
Usually not. We contain the work area and run the drying equipment around you where the layout allows. If the damage reaches the kitchen, the only bathroom or the electrical panel, we will say so on the first visit rather than halfway through the job.
I already mopped it up. Do I still need someone to look?
The water you can see is the easy part. What decides the job is whether it wicked into the wall cavity, under the subfloor or into the insulation, and there is no way to know that without a moisture meter. A floor that feels dry on top can still be wet enough underneath to start mold inside 48 hours. We would rather come out and tell you it is fine than have you find out in three weeks.
Do you do the repairs, or just the cleanup?
Both. We are licensed general contractors in Washington and Idaho, so the same crew that extracts the water and dries the structure is the one that puts the drywall, flooring and cabinetry back. Most restoration companies stop when the building is dry and hand you to someone else for the rebuild.
Damage does not wait. Neither do we.
Call for a free estimate in Spokane, Coeur d’Alene or the towns between them, or send us the details and we will come to you.